hello@pulsenet.au +61 3 5910 4230

Contact Us

Ready to get started? Have questions about our services? Our team is here to help you find the perfect telecommunications solution.

Send us a Message

Fill out the form below and we'll get back to you within 24 hours.

Sales

Monday - Friday 8:00 AM - 6:00 PM

Support

Support Hours:

Monday - Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
24/7 Support Via customer portal

Emergency Support

Experiencing a service outage? Our emergency support team is available 24/7.

Call Emergency Support: +61 3 5910 4230

Frequently Asked Questions

Quick answers to common questions

How quickly can I get connected?

Most connections can be activated within 24-48 hours, depending on your location and service type.

Do you offer installation support?

Yes, we provide professional installation services for all our business solutions and can assist with home setups.

What happens if there's an outage?

Our 24/7 monitoring team detects issues immediately and works to restore service as quickly as possible.

Can I upgrade my plan later?

Absolutely! You can upgrade your plan at any time to a higher speed or service level.

Do you offer business contracts?

We offer flexible contract options, including month-to-month plans and custom enterprise agreements.

What areas do you service?

We provide services across major Australian cities and regional areas. Contact us to check availability in your area.

Pulsenet respectfully acknowledges the traditional custodians of this land, the Gulidjan and Gadubanud peoples of the Eastern Maar Nation Ancestors and Elders, past, present and emerging.