Acceptable Use Policy

1. Purpose and Scope

This policy sets out the rules for using our services, including your responsibilities, permitted and prohibited uses, and aims to protect the integrity of our network and systems. By using our services, you agree to comply with this policy and ensure anyone using your service also complies.

2. Responsible Use

• You are responsible for your actions on our network and any systems accessed through our services.
• Do not use our services in a way that is reckless, irresponsible, or endangers others or the security of our network.
• Prohibited activities include (but are not limited to): illegal conduct, security threats, copyright infringement, harassment, fraud, distributing offensive or unlawful content, and interfering with other users or services.
• Do not attempt to access, monitor, or interfere with other users' data, systems, or networks without permission.
• Do not resell our services or act as a carriage service provider without our written consent.
• Do not use our services to store credit card data without our express written consent.

3. Spam and Unsolicited Messages

• Do not use our services to send spam or unsolicited commercial electronic messages, or to assist others in doing so.
• Do not use or distribute software designed to harvest email addresses or host open mail relays.
• We may monitor for and take action against spam or misconfigured mail servers, including restricting or suspending your service if necessary.

4. Excessive or Unreasonable Use

• Use the service within any download or capacity limits of your plan.
• Do not use the service in a way that unreasonably impacts our network or other users, such as excessive downloads, denial of service attacks, or overloading services.
• Personal plans are for ordinary personal use; business plans are for use in the ordinary course of business.

5. Security and Your Responsibilities

• You are responsible for the security of your devices, accounts, and passwords.
• Take steps to prevent unauthorised use, such as using firewalls, antivirus software, and secure passwords.
• You are responsible for all charges incurred by anyone using your service, including those to whom you have given access.

6. Copyright and Content

• Do not use our services to infringe on the intellectual property rights of others.
• Only copy, store, or distribute content if you have the legal right to do so.
• We may remove content or suspend services if we receive a complaint or believe content infringes on rights or laws.

7. Content Responsibility and Filtering

• You are responsible for the content you access, store, or distribute using our services.
• Take steps to prevent minors from accessing inappropriate content (e.g., use filtering software).
• We cooperate with law enforcement and may provide information to authorities as required by law.

8. Breach of Policy

• We may restrict, suspend, or cancel your service if you or anyone using your service breaches this policy.
• We will generally notify you and give you a chance to fix the issue, but for serious or repeated breaches, we may suspend or cancel your service immediately.
• If your service is cancelled due to a breach, you may be eligible for a pro-rata refund of pre-paid charges, minus any reasonable costs incurred due to the breach.